Design Thinker and Doer

I'm a user experience design manager, helping to lead and collaborate with teams and individuals across Ellucian, to create a product vision that is based out of having empathy for people and the products they use.

I’m a firm believer that in order to solve a problem for a person you must start with gaining empathy for that person and understand their emotional needs. The business viability and technical feasibility will flow from that starting point and begin to support potential solutions. Areas of design, business and technology must maintain a shared vision, continually focusing on the empathy and understanding that was initially gained from the start that will result in the creation of a product that people will love.